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Logo Tandem AI assistant

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Logo Tandem AI assistant

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Go AI-native, without (re)building

Go AI-native, without (re)building

Go AI-native, without (re)building

Make your product effortless to use with an AI Copilot

Add an AI copilot that lives inside your product interface to help your users.
It guides them, answers complex questions, and completes actions for them.

Play demo / 1:23

Play demo / 1:23

Play demo / 1:23

How it works

How it works

How it works

Ship AI copilots in 5 min, without development

Product, customer, engineering teams can deploy contextual help exactly where users struggle, with zero technical knowledge.

  1. Install JS script once, works everywhere

Drop our lightweight code into your product once. Tandem instantly appears everywhere - no backend changes, no SDK sprawl.

  1. Identify where your users struggle

Watch where users get stuck, abandon tasks, or contact support. See section below for examples & use-cases.

  1. Deploy help fast, without dev tickets

Set the tone, upload playbooks, knowledge and deploy your AI copilot instantly when users need help most.

Solutions

Solutions

Solutions

Add AI in your app where it drives real impact

Find exactly where users abandon, get confused, or need help. Then fix it instantly with an AI copilot.

Trial Conversion

Onboarding

Tickets Deflection

Adoption & Expansion

Training

Productivity

Convert from trial-to-paid

Guide free trial and freemium users through complex setups and integrations in real-time, helping them reach their aha moment faster. Tandem completes multi-step workflows directly for users, compressing time-to-first-value from days to minutes while removing friction that typically causes trial abandonment.

Conversion rate

Time-to-value

Activation rate

Trial Conversion

Onboarding

Tickets Deflection

Adoption & Expansion

Training

Productivity

Convert from trial-to-paid

Guide free trial and freemium users through complex setups and integrations in real-time, helping them reach their aha moment faster. Tandem completes multi-step workflows directly for users, compressing time-to-first-value from days to minutes while removing friction that typically causes trial abandonment.

Conversion rate

Time-to-value

Activation rate

Trial Conversion

Onboarding

Tickets Deflection

Adoption & Expansion

Training

Productivity

Convert from trial-to-paid

Guide free trial and freemium users through complex setups and integrations in real-time, helping them reach their aha moment faster. Tandem completes multi-step workflows directly for users, compressing time-to-first-value from days to minutes while removing friction that typically causes trial abandonment.

Conversion rate

Time-to-value

Activation rate

Security

Security

Security

Enterprise-grade security and compliance

Your data stays protected with enterprise-level standards, strict compliance controls, and encryption practices designed to safeguard every part of your product.

SOC2 Type II Logo PNG
SOC2 Type II Logo PNG

SOC2 Type II

GDPR Compliant Logo Png
GDPR Compliant Logo Png

GDPR Compliant

AES-256 Encryption Logo Png
AES-256 Encryption Logo Png

AES-256 Encryption

Case study

Case study

Case study

Tandem increased conversion to paid by 20 percent for 1–25 seat accounts.

Small businesses were struggling with decisions our AM typically guide. Now Tandem gives every user what feels like their own Customer Success Manager.

20%

Increase conversion

3-10x

Higher engagement

Tom ChenCPO at Aircall
Aircall Logo

Tom Chen

CPO

Tom ChenCPO at Aircall
Aircall Logo

Tom Chen

CPO

Tom ChenCPO at Aircall
Aircall Logo

Tom Chen

CPO

Analytics

Analytics

Analytics

Turn every user interactions into product intel

Every request reveals what users actually need. No surveys. No guesswork. Just pure, unfiltered intent data that drives product decisions.

Capture real user intents

Skip the guesswork. See the exact problems users try to solve and why they fail. Build features for actual needs.

Broken flow

Missing data

API failure

Setup error

Broken flow

Missing data

API failure

Setup error

Broken flow

Missing data

API failure

Setup error

Boost conversions using users' own language

Discover the exact words that resonate. Uncover which features actually close deals.

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I want to

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I want to

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I want to

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Prevent churn with proactive assistance

Identify at-risk accounts before they leave. Transform struggling users into success stories with 1:1 precision.

Results

Results

Results

Measurable ROI across the user journey

Tandem helps your product deliver real results across the entire user journey. From faster activation to higher conversions and smoother support, every interaction becomes more intuitive with an AI assistant directly inside your interface. Start using Tandem to improve how users onboard, explore features, and succeed at scale, all without adding engineering work.

Ticket deflection

70%

Instantly answer user questions in-context and deflect most support tickets before they reach your team.

Faster

3x

Users complete onboarding and product setup 3x faster with Tandem guiding each step.

Increase conversion

20%

Trial users reach their aha moment faster, leading to a measurable lift in trial-to-paid conversions.

Time-to-value

Minutes

Cut the time-to-first-value from days to minutes with automated multi-step workflows.

Customers

Customers

Customers

Results speak for themselves

Millions+
users

Tandem is trusted by industry leaders with millions of users across a wide range of industries.

Financial Services

How Qonto uses tandem to drive feature adoption and revenue expansion for 1M+ users.

Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiencesThe Challenge: Competing Throug...

Read full case study

Read full case study

Financial Services

How Qonto uses tandem to drive feature adoption and revenue expansion for 1M+ users.

Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiencesThe Challenge: Competing Throug...

Read full case study

Read full case study

Financial Services

How Qonto uses tandem to drive feature adoption and revenue expansion for 1M+ users.

Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiencesThe Challenge: Competing Throug...

Read full case study

Read full case study

CRM / Sales Software

How Sellsy uses tandem to drive +18% activation lift and transform user onboarding.

Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiencesThe Challenge: Competing Throug...

Read full case study

Read full case study

CRM / Sales Software

How Sellsy uses tandem to drive +18% activation lift and transform user onboarding.

Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiencesThe Challenge: Competing Throug...

Read full case study

Read full case study

CRM / Sales Software

How Sellsy uses tandem to drive +18% activation lift and transform user onboarding.

Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiencesThe Challenge: Competing Throug...

Read full case study

Read full case study