Enterprise-ready AI copilots for product adoption at scale

Deploy AI copilots inside your customer-facing products and internal tools. Drive users through complex workflows, answer hard questions in context, and complete tasks on their behalf. Built for enterprise security, reliability, and dedicated support.

"We serve over a million users, and Tandem feels like infusing a bit of magic into our product. It addresses our navigation challenges and helps users extract more value from Qonto. We see an increase in activation and a decrease in support tickets across the board.”

Maxime Champoux

Head of Product at Qonto

Security

Enterprise-grade security and compliance

Your data stays protected with enterprise-level standards, strict compliance controls, and encryption practices designed to safeguard every part of your product.

SOC2 Type II Logo PNG

SOC2 Type II

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GDPR Compliant

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AES-256 Encryption

Internal & Customer-facing

Make any product your team builds or uses effortless

Tandem embeds directly into software interfaces. Your AI copilot understands the screen, answers questions, and takes action so users get unstuck without leaving the product.

For your customers

Turn complex products into intuitive experiences

Your product has powerful features. But users abandon before they find them. Tandem appears at the exact moment users struggle and does the work with them or for them.

Guide users through multi-step setups, explain features in context, complete configurations on their behalf. Users who get stuck during trial don't convert. Users who can't find features churn. Tandem removes both friction points without adding headcount.

Ticket deflection

70%

Higher conversion

20%

Higher conversion

3x

Feature adoption

2x

For your internal teams

Turn every employee into a power user

Internal tools are complex, poorly documented, and require tribal knowledge. Salesforce, homegrown apps, IT systems, sales tools. Tandem gives every team member instant, contextual help right inside the tools they already use.

New hires ramp faster. Experienced employees stop interrupting each other. IT and ops teams stop answering the same questions repeatedly.

Faster onboarding

50%

Fewer internal support requests

80%

Higher tool adoption

3x

Cut training time in half

/2

Frequently asked questions

Got Questions? Don’t worry, we’ve got the Answers.

How does Tandem integrate with my product?

You add a lightweight JavaScript snippet. No backend changes or engineering work required.

Does Tandem replace human support?

No. It handles repetitive L1 questions and workflows so your team can focus on higher-value work.

Can non-technical teams deploy copilots?

Yes. Anyone can customize, update, and deploy assistance directly from Tandem without dev support.

Will Tandem slow down my product?

No. It’s built to be fast, minimal, and fully optimized for performance across all environments.