Enterprise-ready AI copilots for product adoption at scale
Deploy AI copilots inside your customer-facing products and internal tools. Drive users through complex workflows, answer hard questions in context, and complete tasks on their behalf. Built for enterprise security, reliability, and dedicated support.
What's included in Tandem
Tandem includes essential AI capabilities that help move faster, get answers instantly, and complete complex actions with ease.
01.
Dedicated account manager
Get 24/7 support, proactive monitoring, and strategic guidance from a dedicated expert who knows your product inside out.
02.
Custom integrations
We build tailored integrations to connect Tandem with your internal tools, knowledge bases, and existing workflows seamlessly.
03.
SLA guarantees
Enjoy enterprise-grade uptime, response times, and support commitments backed by formal SLAs.
04.
Advanced security controls
Includes SSO, detailed audit logs, role-based access, and custom security configurations for compliance-first organizations.
05.
Prioritized roadmap influence
Shape what we build next. Enterprise customers directly influence our product roadmap based on their specific needs.
06.
Higher usage limits
Access increased limits across copilot deployments, knowledge sources, and conversation volume to support millions of users at scale.
Maxime Champoux
Head of Product at Qonto
Enterprise-grade security and compliance
Your data stays protected with enterprise-level standards, strict compliance controls, and encryption practices designed to safeguard every part of your product.
SOC2 Type II
GDPR Compliant
AES-256 Encryption
Make any product your team builds or uses effortless
Tandem embeds directly into software interfaces. Your AI copilot understands the screen, answers questions, and takes action so users get unstuck without leaving the product.
For your customers
Turn complex products into intuitive experiences
Your product has powerful features. But users abandon before they find them. Tandem appears at the exact moment users struggle and does the work with them or for them.
Guide users through multi-step setups, explain features in context, complete configurations on their behalf. Users who get stuck during trial don't convert. Users who can't find features churn. Tandem removes both friction points without adding headcount.
Ticket deflection
70%
Higher conversion
20%
Higher conversion
3x
Feature adoption
2x
For your internal teams
Turn every employee into a power user
Internal tools are complex, poorly documented, and require tribal knowledge. Salesforce, homegrown apps, IT systems, sales tools. Tandem gives every team member instant, contextual help right inside the tools they already use.
New hires ramp faster. Experienced employees stop interrupting each other. IT and ops teams stop answering the same questions repeatedly.
Faster onboarding
50%
Fewer internal support requests
80%
Higher tool adoption
3x
Cut training time in half
/2