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Logo Tandem AI assistant

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Logo Tandem AI assistant

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FOR INTERNAL TOOLS

Train employees inside the software they use. Without pull-them-away sessions.

Tandem embeds AI guidance directly into Salesforce, Workday, SAP, and your homegrown apps. Employees learn in the flow of work—not in a classroom.

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THE PROBLEM

Your software investments are underperforming

You've bought the tools. You've run the trainings. But employees still aren't using them correctly—or at all. The result? Wasted licenses, inaccurate data, and an IT help desk drowning in tickets.

THE PROBLEM

Your software investments are underperforming

You've bought the tools. You've run the trainings. But employees still aren't using them correctly—or at all. The result? Wasted licenses, inaccurate data, and an IT help desk drowning in tickets.

Slow ramp time

New hires take months to become proficient on Salesforce, Workday, or your ERP. Classroom training doesn't stick. Documentation gets ignored.

Constant IT tickets

"How do I submit a PO?" "Where's the expense report?" Your help desk answers the same questions every week. Support costs balloon while employees wait.

Poor data quality

Fields get skipped. Processes get bypassed. Your CRM is full of incomplete records, your reports are unreliable, and compliance is at risk.

Change fatigue

Every new system rollout feels like starting over. Employees resist. Adoption stalls. The ROI you promised leadership never materializes.

Slow ramp time

New hires take months to become proficient on Salesforce, Workday, or your ERP. Classroom training doesn't stick. Documentation gets ignored.

Constant IT tickets

"How do I submit a PO?" "Where's the expense report?" Your help desk answers the same questions every week. Support costs balloon while employees wait.

Poor data quality

Fields get skipped. Processes get bypassed. Your CRM is full of incomplete records, your reports are unreliable, and compliance is at risk.

Change fatigue

Every new system rollout feels like starting over. Employees resist. Adoption stalls. The ROI you promised leadership never materializes.

Solution

AI guidance that meets employees where they work

Tandem appears as a side panel inside Salesforce, Workday, SAP, ServiceNow, and any web-based enterprise application. Employees get contextual help exactly when they need it—without leaving their workflow.

USE CASES

Deploy AI assistants where your teams need them most

Tandem solves the adoption challenges that traditional training can't touch. Here's how enterprise teams use it.

USE CASES

Deploy AI assistants where your teams need them most

Tandem solves the adoption challenges that traditional training can't touch. Here's how enterprise teams use it.

Employee Onboarding

Get new hires productive in days, not months

New employees join and immediately face a wall of enterprise software they've never used. Tandem guides them through their first tasks—submitting timesheets, entering opportunities, completing compliance forms—step by step, inside the application.

40%

Faster time-to-proficiency

⬇

Reduced onboarding burden on managers

The old way:

  • 2-3 day classroom training sessions

  • PDFs and recorded Zoom calls that get forgotten

  • New hires pestering colleagues with basic questions

With Tandem:

  • Interactive guidance launches on first login

  • Role-specific onboarding paths for Sales, HR, Finance, Ops

  • Employees learn by doing, not watching

Employee Onboarding

Get new hires productive in days, not months

New employees join and immediately face a wall of enterprise software they've never used. Tandem guides them through their first tasks—submitting timesheets, entering opportunities, completing compliance forms—step by step, inside the application.

40%

Faster time-to-proficiency

⬇

Reduced onboarding burden on managers

The old way:

  • 2-3 day classroom training sessions

  • PDFs and recorded Zoom calls that get forgotten

  • New hires pestering colleagues with basic questions

With Tandem:

  • Interactive guidance launches on first login

  • Role-specific onboarding paths for Sales, HR, Finance, Ops

  • Employees learn by doing, not watching

Employee Onboarding

Get new hires productive in days, not months

New employees join and immediately face a wall of enterprise software they've never used. Tandem guides them through their first tasks—submitting timesheets, entering opportunities, completing compliance forms—step by step, inside the application.

40%

Faster time-to-proficiency

⬇

Reduced onboarding burden on managers

The old way:

  • 2-3 day classroom training sessions

  • PDFs and recorded Zoom calls that get forgotten

  • New hires pestering colleagues with basic questions

With Tandem:

  • Interactive guidance launches on first login

  • Role-specific onboarding paths for Sales, HR, Finance, Ops

  • Employees learn by doing, not watching

Software Training & Adoption

Replace classroom training with learning in the flow of work

Traditional training pulls employees away from their desks. By the time they return to the actual software, they've forgotten half of what they learned. Tandem delivers training at the moment of need—right inside the application.

3x

Faster feature adoption

Zero

Time away from desk

The old way:

  • Scheduled webinars that conflict with real work

  • Static knowledge bases nobody reads

  • Low feature adoption despite heavy investment

With Tandem:

  • Step-by-step flows triggered when users enter unfamiliar areas

  • Smart tips that appear on hover over complex fields

  • Personalized guidance based on role and experience level

Software Training & Adoption

Replace classroom training with learning in the flow of work

Traditional training pulls employees away from their desks. By the time they return to the actual software, they've forgotten half of what they learned. Tandem delivers training at the moment of need—right inside the application.

3x

Faster feature adoption

Zero

Time away from desk

The old way:

  • Scheduled webinars that conflict with real work

  • Static knowledge bases nobody reads

  • Low feature adoption despite heavy investment

With Tandem:

  • Step-by-step flows triggered when users enter unfamiliar areas

  • Smart tips that appear on hover over complex fields

  • Personalized guidance based on role and experience level

Software Training & Adoption

Replace classroom training with learning in the flow of work

Traditional training pulls employees away from their desks. By the time they return to the actual software, they've forgotten half of what they learned. Tandem delivers training at the moment of need—right inside the application.

3x

Faster feature adoption

Zero

Time away from desk

The old way:

  • Scheduled webinars that conflict with real work

  • Static knowledge bases nobody reads

  • Low feature adoption despite heavy investment

With Tandem:

  • Step-by-step flows triggered when users enter unfamiliar areas

  • Smart tips that appear on hover over complex fields

  • Personalized guidance based on role and experience level

IT Self-Service & Support Deflection

Let employees help themselves. Free up your help desk.

Every "How do I…?" question that hits your IT queue costs time and money. Tandem answers common questions in context—before users even think to open a ticket.

70%

Ticket deflection

IT resources

Freed for strategic work

The old way:

  • Help desk flooded with repetitive requests

  • Long wait times for simple answers

  • IT resources wasted on tier-1 issues

With Tandem:

  • AI assistant answers questions about any workflow

  • Users get guided through password resets, system access, expense submissions

  • Complex issues escalate to humans with full context

IT Self-Service & Support Deflection

Let employees help themselves. Free up your help desk.

Every "How do I…?" question that hits your IT queue costs time and money. Tandem answers common questions in context—before users even think to open a ticket.

70%

Ticket deflection

IT resources

Freed for strategic work

The old way:

  • Help desk flooded with repetitive requests

  • Long wait times for simple answers

  • IT resources wasted on tier-1 issues

With Tandem:

  • AI assistant answers questions about any workflow

  • Users get guided through password resets, system access, expense submissions

  • Complex issues escalate to humans with full context

IT Self-Service & Support Deflection

Let employees help themselves. Free up your help desk.

Every "How do I…?" question that hits your IT queue costs time and money. Tandem answers common questions in context—before users even think to open a ticket.

70%

Ticket deflection

IT resources

Freed for strategic work

The old way:

  • Help desk flooded with repetitive requests

  • Long wait times for simple answers

  • IT resources wasted on tier-1 issues

With Tandem:

  • AI assistant answers questions about any workflow

  • Users get guided through password resets, system access, expense submissions

  • Complex issues escalate to humans with full context

Sales Productivity & CRM Adoption

Make Salesforce actually get used

You bought Salesforce to improve pipeline visibility. But reps skip fields, avoid logging activities, and work around the system instead of in it. Tandem makes CRM compliance effortless.

96%

Data completeness

Pipeline

Accuracy your leadership can trust

The old way:

  • Reps enter minimal data to avoid friction

  • Managers can't trust pipeline reports

  • Forecasts based on incomplete information

With Tandem:

  • Guided opportunity creation that ensures all required fields are completed

  • Smart tips that explain why each field matters

  • Proactive prompts to log calls and update stages

Sales Productivity & CRM Adoption

Make Salesforce actually get used

You bought Salesforce to improve pipeline visibility. But reps skip fields, avoid logging activities, and work around the system instead of in it. Tandem makes CRM compliance effortless.

96%

Data completeness

Pipeline

Accuracy your leadership can trust

The old way:

  • Reps enter minimal data to avoid friction

  • Managers can't trust pipeline reports

  • Forecasts based on incomplete information

With Tandem:

  • Guided opportunity creation that ensures all required fields are completed

  • Smart tips that explain why each field matters

  • Proactive prompts to log calls and update stages

Sales Productivity & CRM Adoption

Make Salesforce actually get used

You bought Salesforce to improve pipeline visibility. But reps skip fields, avoid logging activities, and work around the system instead of in it. Tandem makes CRM compliance effortless.

96%

Data completeness

Pipeline

Accuracy your leadership can trust

The old way:

  • Reps enter minimal data to avoid friction

  • Managers can't trust pipeline reports

  • Forecasts based on incomplete information

With Tandem:

  • Guided opportunity creation that ensures all required fields are completed

  • Smart tips that explain why each field matters

  • Proactive prompts to log calls and update stages

Process Compliance & Governance

Ensure employees follow the right process, every time

Regulations change. Policies update. Employees need to adapt—but re-training everyone isn't scalable. Tandem delivers compliance guidance at the moment of action.

Compliance

Without the compliance training

⬇

Reduced audit risk

The old way:

  • Policy changes communicated via email (ignored)

  • Audit failures from process deviations

  • Expensive remediation when things go wrong

With Tandem:

  • Just-in-time reminders when entering sensitive workflows

  • Validation that prevents errors before submission

  • Audit trail showing guidance was delivered and acknowledged

Process Compliance & Governance

Ensure employees follow the right process, every time

Regulations change. Policies update. Employees need to adapt—but re-training everyone isn't scalable. Tandem delivers compliance guidance at the moment of action.

Compliance

Without the compliance training

⬇

Reduced audit risk

The old way:

  • Policy changes communicated via email (ignored)

  • Audit failures from process deviations

  • Expensive remediation when things go wrong

With Tandem:

  • Just-in-time reminders when entering sensitive workflows

  • Validation that prevents errors before submission

  • Audit trail showing guidance was delivered and acknowledged

Process Compliance & Governance

Ensure employees follow the right process, every time

Regulations change. Policies update. Employees need to adapt—but re-training everyone isn't scalable. Tandem delivers compliance guidance at the moment of action.

Compliance

Without the compliance training

⬇

Reduced audit risk

The old way:

  • Policy changes communicated via email (ignored)

  • Audit failures from process deviations

  • Expensive remediation when things go wrong

With Tandem:

  • Just-in-time reminders when entering sensitive workflows

  • Validation that prevents errors before submission

  • Audit trail showing guidance was delivered and acknowledged

Change Management & Digital Transformation

Roll out new systems without the usual chaos

ERP migrations. CRM consolidations. Cloud transitions. Every major system change triggers resistance, confusion, and plummeting productivity. Tandem smooths the curve.

45%

Faster adoption of new systems

Protect

Your transformation ROI

The old way:

  • Policy changes communicated via email (ignored)

  • Audit failures from process deviations

  • Expensive remediation when things go wrong

With Tandem:

  • AI guidance deployed before, during, and after migration

  • Dynamic assistance that adapts as users gain proficiency

  • Real-time insights into where users struggle

Change Management & Digital Transformation

Roll out new systems without the usual chaos

ERP migrations. CRM consolidations. Cloud transitions. Every major system change triggers resistance, confusion, and plummeting productivity. Tandem smooths the curve.

45%

Faster adoption of new systems

Protect

Your transformation ROI

The old way:

  • Policy changes communicated via email (ignored)

  • Audit failures from process deviations

  • Expensive remediation when things go wrong

With Tandem:

  • AI guidance deployed before, during, and after migration

  • Dynamic assistance that adapts as users gain proficiency

  • Real-time insights into where users struggle

Change Management & Digital Transformation

Roll out new systems without the usual chaos

ERP migrations. CRM consolidations. Cloud transitions. Every major system change triggers resistance, confusion, and plummeting productivity. Tandem smooths the curve.

45%

Faster adoption of new systems

Protect

Your transformation ROI

The old way:

  • Policy changes communicated via email (ignored)

  • Audit failures from process deviations

  • Expensive remediation when things go wrong

With Tandem:

  • AI guidance deployed before, during, and after migration

  • Dynamic assistance that adapts as users gain proficiency

  • Real-time insights into where users struggle

HOW IT WORKS

Deploy AI assistants across your enterprise apps in minutes

One script. Any application. No engineering tickets after initial setup.

HOW IT WORKS

Deploy AI assistants across your enterprise apps in minutes

One script. Any application. No engineering tickets after initial setup.

01

Install once, works everywhere

Drop our lightweight script into your enterprise applications—Salesforce, Workday, SAP, ServiceNow, or any web-based tool. Tandem appears as a side panel without disrupting your existing UI.

<!-- Tandem AI Assistant -->
<script src="https://tandem.ai/enterprise.js"></script>

02

Configure by role and workflow

Define which guidance each team receives. Sales gets CRM assistance. HR gets Workday help. Finance gets ERP support. Use our no-code editor to create flows, tips, and automated responses.

  • Connect your internal knowledge base and SOPs

  • Set role-based permissions and content targeting

  • Build flows that adapt to user behavior

03

Deploy and measure

Push updates instantly—no sprint cycles, no deployment windows. Monitor adoption, track where users struggle, and continuously optimize.

  • See completion rates for every guided flow

  • Identify friction points across applications

  • Iterate based on real user behavior

TEAMS

Built so any team can improve employee experience

Anyone on your team can create and ship AI assistants for their use case. No engineering dependency after initial setup.

TEAMS

Built so any team can improve employee experience

Anyone on your team can create and ship AI assistants for their use case. No engineering dependency after initial setup.

IT & Digital Transformation

Accelerate system rollouts, reduce support tickets, and maximize ROI on your software investments. Finally measure whether employees actually use the tools you've deployed.

Ticket Deflection

System Adoption

License Utilization

Learning & Development

Replace pull-them-away training with learning in the flow of work. Create role-specific onboarding paths and measure proficiency without manual assessments.

Time-to-Proficiency

Training Completion

Knowledge Retention

HR & People Ops

Streamline employee onboarding across HCM platforms. Ensure new hires complete required tasks in Workday, SuccessFactors, or your HRIS without hand-holding.

Onboarding Completion

HRIS Adoption

Employee Satisfaction

Sales Operations

Drive CRM adoption and data hygiene. Guide reps through opportunity management, forecasting, and activity logging without disrupting their workflow.

CRM Compliance

Data Quality

Pipeline Accuracy

Business Operations

Standardize how work happens across departments. Build once, maintain easily, measure everything. Transform fragmented processes into guided workflows.

Process Compliance

Cycle Time

Error Reduction

Finance & Procurement

Ensure accurate data entry in ERP systems. Guide employees through procurement workflows, expense reporting, and compliance-sensitive processes.

Data Accuracy

Compliance Rate

Process Efficiency

CAPABILITIES

More than a chatbot. An AI assistant that sees, guides, and acts.

Tandem doesn't just answer questions—it understands context, guides users through workflows, and takes action inside your enterprise applications.

CAPABILITIES

More than a chatbot. An AI assistant that sees, guides, and acts.

Tandem doesn't just answer questions—it understands context, guides users through workflows, and takes action inside your enterprise applications.

Understands natural language

Employees describe what they need in their own words. "How do I submit a PO over $10k?" Tandem figures out the intent and responds with relevant guidance.

Natural language

Intent recognition

Conversational AI

Understands natural language

Employees describe what they need in their own words. "How do I submit a PO over $10k?" Tandem figures out the intent and responds with relevant guidance.

Natural language

Intent recognition

Conversational AI

Understands natural language

Employees describe what they need in their own words. "How do I submit a PO over $10k?" Tandem figures out the intent and responds with relevant guidance.

Natural language

Intent recognition

Conversational AI

Sees what users see

Tandem reads the screen and understands exactly where the user is in their workflow. No more generic help articles—guidance is always contextual.

Screen context

Application awareness

Real-time adaptation

Sees what users see

Tandem reads the screen and understands exactly where the user is in their workflow. No more generic help articles—guidance is always contextual.

Screen context

Application awareness

Real-time adaptation

Sees what users see

Tandem reads the screen and understands exactly where the user is in their workflow. No more generic help articles—guidance is always contextual.

Screen context

Application awareness

Real-time adaptation

Pulls from your knowledge

Connect your internal documentation, SOPs, playbooks, and policies. Tandem synthesizes them into instant, accurate answers—without users digging through SharePoint.

Knowledge base

Documentation

Policy compliance

Pulls from your knowledge

Connect your internal documentation, SOPs, playbooks, and policies. Tandem synthesizes them into instant, accurate answers—without users digging through SharePoint.

Knowledge base

Documentation

Policy compliance

Pulls from your knowledge

Connect your internal documentation, SOPs, playbooks, and policies. Tandem synthesizes them into instant, accurate answers—without users digging through SharePoint.

Knowledge base

Documentation

Policy compliance

Guides step-by-step

For complex processes, Tandem walks users through each step in sequence. They complete the task while learning—no tutorials, no guesswork.

Guided flows

Multi-step workflows

Task completion

Guides step-by-step

For complex processes, Tandem walks users through each step in sequence. They complete the task while learning—no tutorials, no guesswork.

Guided flows

Multi-step workflows

Task completion

Guides step-by-step

For complex processes, Tandem walks users through each step in sequence. They complete the task while learning—no tutorials, no guesswork.

Guided flows

Multi-step workflows

Task completion

Executes actions

Tandem can click buttons, fill fields, and configure settings on behalf of the user. Automate the tedious parts of enterprise software.

App actions

Form automation

Task execution

Executes actions

Tandem can click buttons, fill fields, and configure settings on behalf of the user. Automate the tedious parts of enterprise software.

App actions

Form automation

Task execution

Executes actions

Tandem can click buttons, fill fields, and configure settings on behalf of the user. Automate the tedious parts of enterprise software.

App actions

Form automation

Task execution

Triggers proactively

Set rules for when Tandem appears. Onboarding nudges for new hires. Compliance reminders for sensitive workflows. Rescue prompts when users stall.

Smart triggers

Behavioral rules

Proactive guidance

Triggers proactively

Set rules for when Tandem appears. Onboarding nudges for new hires. Compliance reminders for sensitive workflows. Rescue prompts when users stall.

Smart triggers

Behavioral rules

Proactive guidance

Triggers proactively

Set rules for when Tandem appears. Onboarding nudges for new hires. Compliance reminders for sensitive workflows. Rescue prompts when users stall.

Smart triggers

Behavioral rules

Proactive guidance

COMPARE

Why enterprise teams choose Tandem over alternatives

Traditional digital adoption tools were built for a different era. Tandem brings AI-native intelligence to internal software adoption.

COMPARE

Why enterprise teams choose Tandem over alternatives

Traditional digital adoption tools were built for a different era. Tandem brings AI-native intelligence to internal software adoption.

vs. Traditional DAPs (WalkMe, Whatfix)

They're scripted. Users aren't.

Legacy DAPs rely on pre-built tours and rigid walkthroughs. When users deviate from the expected path—and they always do—the guidance breaks. Tandem uses AI to understand where users actually are and respond dynamically.

No brittle scripts that break when your app updates

Responds to natural language, not just clicks

Adapts to user behavior in real time

Help Desk & IT Support

Scale help without scaling headcount.

Human support is expensive. Every ticket requires a person. That math doesn't work when you're rolling out enterprise software to thousands of employees. Let Tandem handle the predictable questions automatically.

Instant answers at 3am or during peak demand

Consistent quality across every interaction

Humans reserved for complex escalations

vs. Training Programs & LMS

Training that happens at the moment of need.

Classroom sessions and e-learning modules don't stick. By the time employees need to apply what they learned, they've forgotten it. Tandem delivers guidance exactly when and where it matters.

No scheduling conflicts or time away from work

Learning reinforced through actual task completion

Continuous support, not one-time events

vs. Documentation & Knowledge Bases

No more searching through SharePoint.

You've created the docs. Nobody reads them. Tandem brings your documentation to life—surfacing the right answer at the right moment, inside the application, without users having to search.

Answers synthesized from your existing content

Responds to natural language, not just clicks

Adapts to user behavior in real time

RESULTS

Measurable ROI across your software portfolio

Tandem helps enterprise teams maximize the return on their technology investments. Real numbers from real deployments.

Ticket deflection

70%

Tandem answers common questions in-context, reducing IT support volume and freeing your help desk for strategic work.

Faster time-to-proficiency

40%

New employees and new system rollouts reach full productivity in weeks instead of months.

Faster feature adoption

3x

When you launch new capabilities, users actually discover and use them—guided by Tandem.

Productivity hours returned monthly

25000+

Eliminate time wasted searching for answers, waiting for support, or struggling with unfamiliar software.

Ticket deflection

70%

Tandem answers common questions in-context, reducing IT support volume and freeing your help desk for strategic work.

Faster time-to-proficiency

40%

New employees and new system rollouts reach full productivity in weeks instead of months.

Faster feature adoption

3x

When you launch new capabilities, users actually discover and use them—guided by Tandem.

Productivity hours returned monthly

25000+

Eliminate time wasted searching for answers, waiting for support, or struggling with unfamiliar software.

Ticket deflection

70%

Tandem answers common questions in-context, reducing IT support volume and freeing your help desk for strategic work.

Faster time-to-proficiency

40%

New employees and new system rollouts reach full productivity in weeks instead of months.

Faster feature adoption

3x

When you launch new capabilities, users actually discover and use them—guided by Tandem.

Productivity hours returned monthly

25000+

Eliminate time wasted searching for answers, waiting for support, or struggling with unfamiliar software.

Security

Enterprise-grade security and compliance

Your data stays protected with enterprise-level standards. Built for the security requirements of Fortune 500 companies.

Security

Enterprise-grade security and compliance

Your data stays protected with enterprise-level standards. Built for the security requirements of Fortune 500 companies.

SOC2 Type II Logo PNG

SOC2 Type II

GDPR Compliant Logo Png

GDPR Compliant

AES-256 Encryption Logo Png

AES-256 Encryption

SO integration with your identity provider

Role-based access control

No PII storage—data processed in real-time

On-premise deployment available

INTEGRATIONS

Works with the tools your enterprise already uses

Tandem deploys as a layer on top of your existing applications. No backend changes. No API integrations required.

INTEGRATIONS

Works with the tools your enterprise already uses

Tandem deploys as a layer on top of your existing applications. No backend changes. No API integrations required.

Plus any web-based enterprise application, proprietary internal tools, and custom-built software.
Plus any web-based enterprise application, proprietary internal tools, and custom-built software.

Frequently asked questions

Got Questions? Don’t worry, we’ve got the Answers.

Can we deploy this without engineering resources?

Yes. After a one-time script installation (literally copy-paste), your IT, L&D, or Ops team can create and deploy assistants without engineering involvement. No sprint cycles. No deployment tickets.

Can we deploy this without engineering resources?

Yes. After a one-time script installation (literally copy-paste), your IT, L&D, or Ops team can create and deploy assistants without engineering involvement. No sprint cycles. No deployment tickets.

Does this work with our custom internal applications?

Yes. Tandem works on any web-based application—off-the-shelf enterprise software like Salesforce and Workday, as well as your homegrown internal tools.

Does this work with our custom internal applications?

Yes. Tandem works on any web-based application—off-the-shelf enterprise software like Salesforce and Workday, as well as your homegrown internal tools.

How does this differ from our existing DAP?

Traditional DAPs use scripted walkthroughs that break when users deviate from expected paths or when applications update. Tandem uses AI to understand context dynamically and respond to natural language—no brittle scripts to maintain.

How does this differ from our existing DAP?

Traditional DAPs use scripted walkthroughs that break when users deviate from expected paths or when applications update. Tandem uses AI to understand context dynamically and respond to natural language—no brittle scripts to maintain.

Can Tandem access sensitive employee data?

No. Tandem processes screen context in real-time without storing PII. You can configure it to ignore specific sensitive fields. We're SOC2 Type II compliant.

Can Tandem access sensitive employee data?

No. Tandem processes screen context in real-time without storing PII. You can configure it to ignore specific sensitive fields. We're SOC2 Type II compliant.

How do we measure ROI?

Tandem provides analytics on flow completion rates, user questions, drop-off points, and time-to-task. Most customers track ticket deflection, time-to-proficiency, and system adoption rates.

How do we measure ROI?

Tandem provides analytics on flow completion rates, user questions, drop-off points, and time-to-task. Most customers track ticket deflection, time-to-proficiency, and system adoption rates.

Can the AI escalate to human support?

Yes. Tandem can hand off to your existing support channels when needed, passing along full context of what the user was trying to accomplish and what guidance was already provided.

Can the AI escalate to human support?

Yes. Tandem can hand off to your existing support channels when needed, passing along full context of what the user was trying to accomplish and what guidance was already provided.

What if our applications change frequently?

Tandem's AI adapts to interface changes automatically in most cases. For major updates, the system notifies you—but never breaks the user experience. No maintenance burden.

What if our applications change frequently?

Tandem's AI adapts to interface changes automatically in most cases. For major updates, the system notifies you—but never breaks the user experience. No maintenance burden.

How long does deployment take?

Most teams deploy their first AI assistant within a day. Enterprise-wide rollouts typically take 2-4 weeks depending on scope and governance requirements.

How long does deployment take?

Most teams deploy their first AI assistant within a day. Enterprise-wide rollouts typically take 2-4 weeks depending on scope and governance requirements.