Tandem is priced around your implementation team — your accounts, your integrations, your rollout. No per-user math, no guessing.
Why no public pricing?
Every implementation team is shaped differently — team size, account volume, the tools you live in. We price around the value you get, not a seat counter, so the call is the fastest way to a number that’s actually right for you.
Do I pay for my customers?
Never. Customers and external collaborators are always free. You only pay for your internal team.
Can I try it first?
Yes. We’ll set you up in a working environment with your own data so you can see Tandem run your accounts before you commit.
How fast can we get started?
Most teams are live within days. We import your playbooks, connect your stack, and your team starts in their first projects right away.
What about security and SSO?
SAML SSO, custom roles, audit logs, and data controls are available for teams that need them. We’ll cover requirements on the call.
What happens on the pricing call?
We map your team, account volume, integrations, and rollout goals, then show how Tandem fits your implementation motion and scope the right plan.
Can we bring our existing playbooks?
Yes. Tandem is built to ingest your current playbooks, phases, tasks, docs, CRM context, and customer conversations so your team doesn’t start from scratch.
Do you support custom workflows?
Yes. Custom agents, workflow actions, connectors, and reporting can be included depending on your stack and rollout needs.
How do you handle sensitive user data?
We never store your users' data. Agents work in real-time on the client side. You can configure Tandem to ignore specific sensitive fields (SSN, credit cards, etc). SOC2 Type II compliant.