Product

An AI agent that sees what users see & acts for them

Tandem reads the page, understands what the user wants, and does it: clicks buttons, fills forms, navigates, calls APIs. No predefined scripts. No decision trees. Just intent → action.

Results

Measured results from real deployments.

Results

Measured results from real deployments.

Activation lift

22%

"Tandem understood our interface out of the box — no IDs or CSS tags needed." — Paul Yi, Senior Software Engineer

Activation lift

20%

Instantly answer user questions in-context and deflect most support tickets before they reach your team.

Time-to-value

-40%

"Onboarding became a competitive advantage. Users actually thank us for the experience now." — Marie-Odile Carrus, Growth Lead

Activation lift

18%

Instantly answer user questions in-context and deflect most support tickets before they reach your team.

Feature adoption

2x

"Tandem has become essential to our product strategy." — Maxime Champoux, Head of Product

Expected adoption rate

2x

expected adoption rate

How you set it up

From zero to a working agent in a day.

Five steps. No engineering sprint. You can do it yourself or we do it with you during the pilot.

How you set it up

From zero to a working agent in a day.

Five steps. No engineering sprint. You can do it yourself or we do it with you during the pilot.

01

Connect your knowledge base

Give Tandem the content it needs to answer questions accurately. Your docs, help center, FAQs, internal guides. The agent references this content in real time, scoped to the page the user is on. No hallucinated answers. No generic AI responses. • Help center articles, FAQs, product docs • Internal playbooks and SOPs • Auto-refresh when your docs change • Page-level scoping: each page gets relevant context only

02

Train Tandem on your interface

03

Connect your MCPs and APIs

04

Create your flows

05

Configure your playbook and triggers

01

Connect your knowledge base

Give Tandem the content it needs to answer questions accurately. Your docs, help center, FAQs, internal guides. The agent references this content in real time, scoped to the page the user is on. No hallucinated answers. No generic AI responses. • Help center articles, FAQs, product docs • Internal playbooks and SOPs • Auto-refresh when your docs change • Page-level scoping: each page gets relevant context only

02

Train Tandem on your interface

03

Connect your MCPs and APIs

04

Create your flows

05

Configure your playbook and triggers

01

Connect your knowledge base

02

Train Tandem on your interface

03

Connect your MCPs and APIs

04

Create your flows

05

Configure your playbook and triggers

Analytics

See what your users actually do.

Not just clicks and pageviews. Every question asked, every step completed, every place users get stuck. Actionable data, not dashboards.

Analytics

See what your users actually do.

Not just clicks and pageviews. Every question asked, every step completed, every place users get stuck. Actionable data, not dashboards.

Session-level tracking

See every agent session from start to finish. What the user asked, what the agent did, which steps were completed, where the user dropped off. Full replay for any session.

Question clustering

Flow completion and drop-off

Choke point detection

Session-level tracking

See every agent session from start to finish. What the user asked, what the agent did, which steps were completed, where the user dropped off. Full replay for any session.

Question clustering

Flow completion and drop-off

Choke point detection

Session-level tracking

Question clustering

Flow completion and drop-off

Choke point detection

Agent capabilities

What the agent can do.

Two categories: what it sees (context) and what it does (actions). Both are configurable per flow.

Agent capabilities

What the agent can do.

Two categories: what it sees (context) and what it does (actions). Both are configurable per flow.

Context: what it reads

The pains behind poor adoption

Page content

Every element on the page in real time. Fields, buttons, values, error states, modals, dynamic content. Not a static snapshot.

Knowledge base

Your docs, help center, FAQs. Scoped per page. The agent never makes things up. If the answer isn't in your content, it says so.

User data

Plan, role, segment, account age, or any attribute you pass via the script tag. The agent adapts its guidance based on who the user is.

Live backend data (MCP / API)

Pull data from your backend in real time. Account status, billing info, feature flags, usage metrics. The agent sees what you let it see.

Actions: what it does

The pains behind poor adoption

Use UI elements

Click buttons, fill inputs, toggle settings, select dropdowns, validate fields. The agent interacts with your interface the way a user would.

Navigate pages

Send users to the right page. Open the correct settings panel. Start a multi-page flow and guide them through every step.

Call your APIs (MCP)

Create records, update settings, trigger workflows, fetch data. Any operation you expose via MCP or REST, the agent can execute within your permission boundaries.

Point and highlight

Visually highlight elements on screen to guide users. Point to the right button, highlight the field that needs attention, draw focus to what matters.

Forms & inputs

Configuration pages

Dashboards

Dashboards

Multi-step workflows

Settings & admin

Onboarding flows

Billing pages

Any page your users touch

Forms & inputs

Configuration pages

Dashboards

Multi-step workflows

Settings & admin

Onboarding flows

Billing pages

Any page your users touch

Customers

Results speak for themselves

Customers

Results speak for themselves

Millions+
users

Millions+
users

Millions+
users

Tandem is trusted by industry leaders with millions of users across a wide range of industries.

Sellsy Logo

SaaS / CRM

How Sellsy scaled implementation to their 50k+ SMB users, without scaling the team

Sellsy's implementation team works hands-on with mid-market and ETI customers. For tens of thousands of smaller customers (solo entrepreneurs, very small businesses, growing SMBs), human-touch implementation isn't economical. But the CRM is complex enough that customers who don't get through configuration churn before they renew. Tandem runs implementation for the SMB tail at the same quality the team delivers to larger accounts.

Read full case study

Read full case study

Marie Odile Carrus, Lead Acquisition & Growth Sellsy
Sellsy Logo

SaaS / CRM

How Sellsy scaled implementation to their 50k+ SMB users, without scaling the team

Sellsy's implementation team works hands-on with mid-market and ETI customers. For tens of thousands of smaller customers (solo entrepreneurs, very small businesses, growing SMBs), human-touch implementation isn't economical. But the CRM is complex enough that customers who don't get through configuration churn before they renew. Tandem runs implementation for the SMB tail at the same quality the team delivers to larger accounts.

Read full case study

Read full case study

Marie Odile Carrus, Lead Acquisition & Growth Sellsy
Qonto Logo

Financial Services / Bank

How Qonto scales post-sales implementation to 1M+ customers

Most teams stop counting an implementation as done when the customer is live. Qonto doesn't. With more than a million customers on the platform, the work that matters most happens after the technical go-live: moving customers from basic checking into the modules that justify the platform's full value. Tandem runs that post-sales implementation work at a scale no team could match by hand.

Read full case study

Read full case study

Maxime Champoux, Head of Product Qonto
Qonto Logo

Financial Services / Bank

How Qonto scales post-sales implementation to 1M+ customers

Most teams stop counting an implementation as done when the customer is live. Qonto doesn't. With more than a million customers on the platform, the work that matters most happens after the technical go-live: moving customers from basic checking into the modules that justify the platform's full value. Tandem runs that post-sales implementation work at a scale no team could match by hand.

Read full case study

Read full case study

Maxime Champoux, Head of Product Qonto
Logo Aircall

SaaS / VoIP

How Aircall Uses Tandem to Drive 20% Higher Activation for Self-Serve Accounts

Tandem helps the cloud-based phone system provider transform complex technical onboarding into conversational guidance, enabling thousands of small businesses to self-activate without human intervention

Read full case study

Read full case study

Tom Chen CPO at Aircall
Logo Aircall

SaaS / VoIP

How Aircall Uses Tandem to Drive 20% Higher Activation for Self-Serve Accounts

Tandem helps the cloud-based phone system provider transform complex technical onboarding into conversational guidance, enabling thousands of small businesses to self-activate without human intervention

Read full case study

Read full case study

Tom Chen CPO at Aircall